Welcome to the FAQ page where you will find plenty of answers and guidance on what Doc Discovery can do and how it does it. If you can’t find the information you are looking for, login to the Work Room and ask the Doc Discovery community.
It searches through one or multiple emails for a keyword word, phrase or a combination of the two with a modifier (AND/ OR) in between. This kind of search is referred to as Boolean search. Doc Discovery also searches through email attachments and adds them to the list of search results.
Yes. Document formats such as Word, Excel, PowerPoint and other text based formats are supported. It also scans through zip files and nested zip (zip files within zip files).
Yes, it will search through calendar items in the same way it searches through emails.
Yes; Doc Discovery is able to do this
Is there a limit to the number of keyword searches I can use? Will it have an impact on the speed of search?
No. However, it is recommend you to keep it to a manageable limit to make it easier for you to process the results. There is not any noticeable impact on the speed of searches based on the number of search terms.
There is no limit. Doc Discovery can search up to a hundred (or even more) PST files in one run.
Yes – Search results can be saved on the ‘Results’ screen at the end of each search and these saved results may be loaded from the ‘Home’ screen. This option makes it simple for you to conduct a search and go through the results at another time without re-running a search.
Doc Discovery can only export in TAR format, which can only be read by Doc Discovery. Future versions are being designed to export to pdf format.
No; Encrypted emails are scrambled and decryption keys are required to read them.
No; You will need the password to be able to read such files.
No; Doc Discovery works independently of the operating system and web browser, reading files but not making any changes to them. The original files being read will therefore remain the same. Sometimes web browsers can become unresponsive for various reasons, but Doc Discovery should carry on working.
The icon is there so that when the user closes the program, the running searches are not lost. Refrain from clicking the icon unless you would like a new instance.
Only one instance of Doc Discovery should be downloaded at any one time. If you have an old version in your download folder, you should delete this before downloading a new version.
Doc Discovery supports Windows machines
Yes, Doc Discovery works well on all corporate PCs. It runs as a trusted standalone executable that does not change any registry settings. Doc Discovery will not create any hidden copies of scanned email data or your searches on your PC.
You can use any browser to view this website, however it is optimised for Internet Explorer 11 and Chrome 38. You may find some aesthetical difference depending on the browser version but your user experience will not be impacted.
Doc Discovery is designed to work using a web browser for ease of use and efficiency. If you need to export tagged results to PDF, it is a requirement that Microsoft Office is installed on your computer.
The current Terms & Conditions can be found here
Doc Discovery has made use of the following 3rd party software:
Software snippets and subsystems:
- Red/black trees, Public Domain, http://eternallyconfuzzled.com/jsw_license.aspx
- Zlib, Own License, http://zlib.net/zlib_license.html
- RIPEMD-128/160 hash library, https://d1cf4w4kkla6tb.cloudfront.net/qlikview/11.00/11282/QV11_ThirdPartySoftware.pdf
- MD5, RFC1321, Zlib license, http://sourceforge.net/projects/libmd5-rfc
- Gcc, Special GPL, http://gcc.gnu.org/onlinedocs/libstdc++/manual/license.html
- MinGW, Public Domain (on top of GCC), http://mingw.org/license
- Signcode, MONO system, BSD license, http://opensource.org/licenses/bsd-license.php
- Google Closure Compiler, Apache License 2.0, http://www.apache.org/licenses/LICENSE-2.0
Protocols, partly reverse engineered:
- PDF, written from scratch according to Adobe documentation
Latest PDF version 1.7 compatible with ISO 32000-1
- PST, written from scratch according to MS Tech Documentation
Microsoft Outlook mailbox format
- LZW, written from scratch, patent supposed to have expired 2003/2004
- ZIP + deflate, written from scratch, patent status unclear (!)
Deflate is implemented in ZLIB (cited earlier)
- Xpress, written from scratch
- Rtf, Compressed Rtf, written from scratch
Microsoft’s Rich Text Format
- ARC4, written from scratch, algorithm no longer trade secret since 11/1994http://en.wikipedia.org/wiki/RC4
Java Script libraries:
- Bootstrap, Apache License 2.0, http://www.apache.org/licenses/LICENSE-2.0
- JQuery, MIT License, https://jquery.org/license/
- JQueryUI, MIT License, https://github.com/jquery/jquery-ui/blob/master/MIT-LICENSE.txt
- dataTables, BSD License, http://www.datatables.net/license_bsd
- datepicker, MIT license, http://opensource.org/licenses/MIT
- jsTree, MIT License, http://www.jstree.com/documentation
- html5shiv, MIT License, https://code.google.com/p/html5shiv/
- json2, Public Domain, https://github.com/douglascrockford/JSON-js/blob/master/cycle.js
No. All versions of Doc Discovery available to download from this site are completely free to download and use.
Yes we do, however we will not sell, rent, trade or otherwise supply to third parties for their own use any personal information obtained from you without your consent.
The Work Room is the Doc Discovery user knowledge forum where you can find and share useful ideas, tips and tricks on how to efficiently search and review email content. The Work Room can also be used for requesting new functionality or reporting a bug. The Work Room is monitored by 7Safe. You will need to register and be logged in to contribute to the Work Room.
By registering for free, you can immediately start getting involved in our user-led community Work Room and engaging with other users.
Click the ‘New Topic’ button, choose the most relevant category and then enter your subject line /body copy. You will have an opportunity to get notified on replies to your post by other users by selecting the ‘Tell me when I get any replies’ button.
To edit a post, select the edit button located on the right-hand side of your post and you will be able to update your content.
Click on your profile on the top-right hand side of the window – select which post you want to delete and then click the trash button.
You must registered with Doc Discovery to be able to login credentials. Once you have registered, you can login anytime using the login button at the top right hand of the homepage
Simply click the ‘lost password’ link under the sign in form and fill in your registered username or email address. Doc Discovery will then email you a password reset link.
Please check your spam folder in your mail inbox. If the problem persists, please contact us using the contact us form.
Navigate to the profile area in the top-right hand corner the website where you will see your user name. Click on your username and you will be given the option to edit your profile.
Within your profile settings (as instructed above), click on the ‘Change Profile Photo’ option to add a new profile picture, which will be used